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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Vanelli

February 16, 2026

5  out of  5
rating by Cindy Vanelli
"They are the friendliest team of professionals that always go above and beyond."
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Gregory Walker

February 16, 2026

5  out of  5
rating by Gregory Walker
"My wife and I have been with the State Farm family for a little over 15 years. I believe we first started in Louisiana, and we kept it due to the love the loyalty and extreme friendships. We’ve built along the way. When we moved to Tennessee, Mr. Melvin Johnson Junior State Farm Branch was within walking distance of our apartment at the time and we had to switch over from state to state you know that kind of ordeal and Mr. Johnson and his team has definitely been a breath of fresh air to say the least. Whether it was vandalism to our vehicles or accidents that occurred out of nowhere, Mr. Johnson and his team were always on top of things they’ve always kept us in the know, and they always fought for everything that we deserved. Cheers to William, Anna, Elizabeth and others on Mr. Johnson’s team. They are true diamonds in the rough a great bunch of people to know and I’m glad that they are a part of my extended family."
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Vandella Richmond

February 11, 2026

5  out of  5
rating by Vandella Richmond
"Iam very proud of my insurance ! At the co. At Melvin Johnson Jr ! As My Insurance! I Give the Team Rate 5 I would Not Go Anywhere Else Thanks !"
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Stoney Moore

February 6, 2026

5  out of  5
rating by Stoney Moore
"We have been with Melvin Johnson and his Statefarm team for over 30 years. They continue to provide exceptional life, automobile, rental and other services to our families. I have recommended and will continue to recommend Mr. Melvin and Team for as long as he exists."
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Phyllis Horton

February 4, 2026

5  out of  5
rating by Phyllis Horton
"State farm go over and beyond to help there customers and I am one of them"
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Teresa Morris

January 30, 2026

5  out of  5
rating by Teresa Morris
"Melvin has been my agent since he was initially located in the Apple Tree Center. He and his team are always efficient, quick to respond to any of my concerns/needs, and they promptly and routinely present to me suggested adjustments to my plan which will give me the best coverage. Great agent, excellent customer care, and superior service."
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Christopher Bizzard

January 22, 2026

5  out of  5
rating by Christopher Bizzard
"William, was an enjoyment to work with. He worked with us to give us the best price possible. Thank you again!"
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Kenosha Mcclendon

January 18, 2026

5  out of  5
rating by Kenosha Mcclendon
"They are professional and they will work with you and give you the best price for any types of insurance you need.."
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May Baker

January 15, 2026

5  out of  5
rating by May Baker
"Anna at State Farm provided exceptional service while assisting me with my son’s and my car insurance. She was responsive, friendly, and efficient, making a potentially confusing process incredibly easy. I truly appreciate her expertise and dedication to ensuring I had the right coverage. Five stars!"
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Victoria Townsend

January 14, 2026

5  out of  5
rating by Victoria Townsend
"Been with this family for YEARS! Will never let anyone else handle our insurance!"
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Lovell McClendon

January 11, 2026

5  out of  5
rating by Lovell McClendon
"I love my insurance company they are always there for you ❤️"
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Bonnie Neal

January 9, 2026

5  out of  5
rating by Bonnie Neal
"I have been associated with State Farm for any years. Melvin was a very young man when he signed me up for my policy . Thank God they were always there when I needed them. Elizabeth has been such a blessing to my husband and I. . I truly thank God for allowing me to choose State Farm. Thank you Jesus.👍🙏🙌💙"
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Cinda Harrell

January 7, 2026

5  out of  5
rating by Cinda Harrell
"This is a very personable agency. If you want to be treated like family then Melvin and his team are the ones I suggest you partner with!"
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LaDeitra Cook-Higgins

January 7, 2026

5  out of  5
rating by LaDeitra Cook-Higgins
"Melvin Johnson and his staff are nothing short of Amazing!!! I love them !! Happy Customer!!!"
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Victor Zamora

August 15, 2025

5  out of  5
rating by Victor Zamora
"Great service, very attentive and knowledgeable."
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Santana - The Mastermind

August 8, 2025

5  out of  5
rating by Santana - The Mastermind
"I am so excited to finally be a State Farm customer! I connected with the owner, Melvin Johnson, at one of our properties. He put me in touch with his staff (shoutout to Will) for giving me a call and getting my insurance up and running in no time. No headache, no stress, and an amazing quote with WONDERFUL coverage. I feel confident and safe that my family and I will be just fine in our new home! Five stars for the ease and stellar customer service that began before I even became a customer. The ONLY State Farm agency I recommend."
We responded:
"Santana thank you for this amazing review. You are such a pleasure to work with. Your energy and over all positivity shines through on every interaction. The world would be a much better place if it had more people like you. Thank you for the opportunity."
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Kimberly Smith

July 11, 2025

5  out of  5
rating by Kimberly Smith
"The best insurance company on the planet. Very responsive, friendly and care about their clients needs as if it was their own. I’d recommend this company to anyone. Elizabeth and Anna are the best."
We responded:
"Hey there Kimberly, Thank you for your very kind words. Our customers are family to us. I'm glad that is showing in our actions. We appreciate you more than our words can say."
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khamsin jackson

July 10, 2025

5  out of  5
rating by khamsin jackson
"This insurance agency is more of en extended family. Anytime we need anything that they can help us with… they have been there. I highly recommend them for any insurance needs."
We responded:
"Khamsin I sincerely thank you for your review. You guys are family. We try to treat our customers like I want my mama treated :)"
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LaWanda Boyd

June 30, 2025

5  out of  5
rating by LaWanda Boyd
"I wish that every State Farm office could have someone like Elizabeth who’s at Melvin Johnson’s State Farm office. She is an absolute gem and deserves recognition for her dedication to helping clients resolve which can be sometimes devastating issues. She was very thorough and communicated consistently every step of the process. All I can say is Elizabeth you are very appreciated."
We responded:
"Thank you, thank you, thank you LaWanda. You are so absolutely right. Elizabeth is the heartbeat of our agency. Also, you make it easy to help. I appreciate you for allowing us to serve as your insurance provider. "
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William Keys

June 20, 2025

5  out of  5
rating by William Keys
"I've been with Statefarm 10 plus years. Elizabeth,Will Anna and Jack are the best 👌. They treat me with great respect and customer care. I don't feel like a customer when I'm interacting with them. They've always handled any and all concerns I've had. I'd definitely recommend Melvin Johnson's Statefarm location to anyone because they're great 👍."
We responded:
"Hey William thank you for recognizing the agency team. They really work very hard to make sure you are happy with our service. We see you as family and not just a customer. I hope that shows when you interact with us. We will continue to work hard for you and do our best to keep you happy with us."
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Tamara J

April 15, 2025

5  out of  5
rating by Tamara J
"Very pleased with the professionalism and assistance Mr. William O’Brien provided. He made sure to work with me to get the best coverage and quotes. The switch to State Farm has been very easy."
We responded:
"Hey Tamara thank you for joining our agency!! We know you had many choices, and we don't take it for granted that you chose us. Will is one of our most experienced agents and he strives to treat every customer like they are family, because to us you are. "
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Andreana Dean

April 1, 2025

5  out of  5
rating by Andreana Dean
"I have been a loyal customer for over 7 years. Both Elizabeth and William O’Brien delivers exceptional customer service each time. Elizabeth Woody treats my insurance needs like it’s her own family. However, I would like to commend William for taking his time to educate me on home insurance and answer each of my questions with compassion."
We responded:
"Andreana thank you so much for this review of our Agency. You are so right Elizabeth and Will are amazing and really take their job of customer service very seriously. Also having customers like yourself makes us feel like we are making a difference. So, I want to say thank you to you!!"
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Aisha “Lilgnat77” Barker

March 26, 2025

5  out of  5
rating by Aisha “Lilgnat77” Barker
"What are you wearing “Melvin from Statefarm”? I have been with Statefarm for over 20 years and I am still pleased with them! I have had to file claims and my insurance has still remained reasonable. I have everything insured through them. If I could insure my friendships I would do that. On a scale of 1-10, I give them a 10. Thanks for all you do!!!!!!"
We responded:
"Hey Aisha, Khakis! lol Seriously though, thank you for staying with me. We aren't perfect but we sure as hell try to be. Our job is made easier by having customers like you. Friendship is exactly how I hoped you would describe doing business with us so, thank you again!!!"
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Jimmy Arnold

February 12, 2025

5  out of  5
rating by Jimmy Arnold
"I have been represented by Melvin Johnson's St. Farm office for approximately 20+ years. Their services have always been the highest level of professionalism with prompt attention to my insurance needs. Melvin and his staff have always provided courteous and personalized service. Absolutely the best!"
We responded:
"Hi Jimmy thank you for your review. Working with you has always been a pleasure. Can't believe it's been 20-years. Time flies. Here's to another 20 :)"
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Milkah Henry

November 12, 2024

5  out of  5
rating by Milkah Henry
"5 star across the board!! Keep up the good work you guys!"